Turkish Towel Co.

USA Shipping & Delivery

Fast, reliable shipping across the United States, straight from our warehouse to your door. We ship Turkish towels nationwide to all 50 states, with tracked delivery and free returns on every order. Here's everything you need to know about US shipping rates, delivery times, and tracking your order.

Free Shipping
On orders over $99
Dispatch Time
1–2 business days
Tracked Delivery
On every order
Free Returns
Within 30 days

Fast Dispatch, Reliable Delivery

We ship every U.S. order through established, trusted carriers — including USPS, UPS, DHL, and EMS — so your Turkish towels arrive safely and on schedule. We work to keep shipping costs low without compromising on how quickly your order reaches you.

Shipping Options

Available shipping methods are calculated automatically at checkout based on your order and delivery address. If you need your order sooner, choose Express Shipping at checkout for the fastest available delivery speed.

  • Standard Shipping — $4 flat rate, free on all orders over $99
  • Express Shipping — $7 flat rate on all orders

Order Tracking

As soon as your order leaves our warehouse, we'll email you tracking details so you can follow it every step of the way to your door.

How Long Will My Order Take?

Delivery timeframes depend on your location and the shipping method selected at checkout. We process and dispatch orders quickly, but transit times can occasionally be affected by carrier volume, weather, or other factors outside our control. For the most accurate estimate for your address, check the delivery options shown at checkout before you place your order.

Please double-check your shipping address at checkout — we're unable to redirect a package once it has been dispatched.
Shipped With Trusted Carriers
USPS
UPS
FedEx
DHL

Damaged, Lost, or Stolen Packages

Once a package leaves our warehouse, it's in the hands of the carrier — so if something goes wrong in transit, we treat it as a case-by-case issue between you, us, and the carrier, rather than something with a one-size-fits-all fix. That said, you're not on your own: reach out and we'll work through it with you.

  • Arrived damaged? Contact us with your order number and photos of the damaged item and packaging as soon as possible.
  • Never arrived, or stuck in transit? Let us know and we'll look into it with the carrier on your behalf.
  • Marked "delivered" but nowhere to be found? First check with neighbors, household members, and around your property, then get in touch — this scenario often needs a carrier investigation before we can confirm next steps.

From there, we'll open an investigation and/or insurance claim with the relevant carrier where applicable. Carrier investigations typically take 5–10 business days to resolve, though this can vary. Once the carrier's findings come back, we'll work with you on the appropriate resolution — which may be a replacement, a refund, or another outcome depending on what the investigation shows.

Outcomes depend on the specifics of each case and the carrier's findings — we can't guarantee a particular result in advance, but we will work with you to get it resolved fairly. Contact us to start a case and we'll take it from there.

Shop Risk-Free with Free Returns

Not the right fit? Every order is covered by free, hassle-free returns within 30 days — no restocking fees. See our full returns policy for details.

Shipping FAQs

Do you ship to PO boxes and military (APO/FPO) addresses?

Yes, we ship to PO boxes as well as APO/FPO addresses within the USPS network. Delivery to these addresses may take a little longer than a standard street address.

Do you ship to Alaska, Hawaii, and U.S. territories?

Yes. Orders to Alaska, Hawaii, and U.S. territories are welcome, though delivery to these locations typically takes a few extra days compared to the continental United States.

What time do I need to order by for same-day dispatch?

Orders placed before 12pm on a business day are typically packed and handed to the carrier that same day. Anything placed after that cutoff goes out the next business day.

Can I change my shipping address after placing an order?

We can usually update an address if your order hasn't been dispatched yet. Contact us as soon as possible with your order number and we'll do what we can.

How much does shipping cost?

Standard Shipping is a flat $4, and free on all orders over $99. Express Shipping is a flat $7 on every order, regardless of order size.

Is shopping with Turkish Towel Co. risk-free?

Yes — every order is backed by our 30-day free returns policy. If something isn't right, send it back at no cost to you and we'll sort a refund or exchange. See our Returns & Exchanges policy for full details.

My package arrived damaged — what do I do?

Contact us with your order number and photos of the damage as soon as you can. We handle these case-by-case, working with the carrier where needed, and will sort out the right resolution with you.

My tracking says "delivered" but I never got my package — what now?

First check with neighbors and around your property, as carriers occasionally mark packages delivered early or leave them in an alternate spot. If it still doesn't turn up, contact us — we'll open an investigation with the carrier, which typically takes 5–10 business days, and go from there.

Got a question about your order or delivery?

Contact our support team